What is the CAREGiver Portal?

The CAREGiver Portal (CleareCare or ClearCareGO) is your access to your schedule – completed and future shifts – as well as client assessments and directions to your client’s residence. The Portal is available as an app as well as a website and can be accessed from any device with an internet connection.

Credentials to login

Email address you have provided to Home Instead upon hire.
Password: Capital “H”, lowercase “i” and the last 4 digits of your social security number. (Ex. Hi5962)

ClearCareGo App

You can download the ClearCareGo app on any mobile device. Follow the directions below to download today.

Android: Visit the Google Play Store and search “ClearCareGo” or click here.

Apple: Visit the App Store and search “ClearCareGo” or click here.

Once you have installed the app, you can login with the credentials at the top of this page.

The app allows you to view your schedule, client assessments and locations, clock in and out of your shifts and update tasks.

ClearCare Online: Web Version

For any device that does not support the app, you can access the Portal online. By opening your web browser (Chrome, Safari, etc.) you can visit http://app.clearcareonline.com and login with your credentials at the top of this page. Please note that you can not clock in and out or update tasks through the web version.

ClearCare Online: Web Version

For any device that does not support the app, you can access the Portal online. By opening your web browser (Chrome, Safari, etc.) you can visit http://app.clearcareonline.com and login with your credentials at the top of this page. You can not clock in and out or update tasks through the web version.